The main Russian Low-Cost Carrier victory does not scold only the laziest. Sometimes this happens on business, but most often the hype rises due to the fact that passengers themselves are not ready to fly under the conditions of budget air carriers. And if we talk objectively, the airline, by its restrictions and rules, which seem inadequate or unfair to some passengers, in fact behaves exactly the same as any other budget carrier in the world.
In order not to be disappointed with the flight of victory and not to get into unforeseen expenses, every passenger should know a few important points about this airline. So:
There's never any food on board
Never means never on any flights, even those lasting more than 3 hours. And even for money. Give only water at will. Although there are plans to introduce paid meals, as of 2019 there is none. But you can bring your own food on board. True, there is a small catch here: you can only take food bought at the airport in the departure zone on the plane. In practice, the pre-flight inspection is quite successfully missed with their food in a reasonable amount.
Loyalty and indulgence to passengers is not a victory
Employees of the company clearly follow the rules, and do not rely on them to break them for you. For example, even if your hand luggage is more than a few millimeters in size, you will be denied its transportation. Or if you are late for check – in or landing for a few seconds-also do not wait for indulgences, do not fly anywhere.
No free luggage
Free baggage is not included in any flight of victory, including international. For each unit of transported baggage will have to pay in addition to the ticket price, which, however, is not very expensive if you do it when buying a ticket on the site, and not at the airport. For example, for a domestic or international flight, one piece of luggage weighing 10kg. it will cost from 777 rubles. In addition, you can a/C distributes promo codes for free baggage. You can find them in social networks and on tourist forums.
Very strict rules for carrying hand luggage.
They have changed many times, but now (2019) are set as follows: the size is no more than 36x30x27, there are no restrictions on weight. The control takes place immediately before boarding with the help of a branded calibrator, and if your bag does not enter it, you will have almost no time to solve this problem (for example, you can no longer check in your luggage), so it is better to measure your hand luggage at home or on calibrators near the check-in counters in advance.
What is bought in duty-free is also considered in hand luggage
If your hand luggage, along with goods purchased in duty-free stores, do not fit into the calibrator, you will have to leave something on the ground.
Seat backs do not recline
Yes, it is inconvenient, rest and sleep will not work. But what can you do...
The choice of place is only paid, for free you will find yourself in different parts of the salon
When buying tickets, the booking system automatically seats passengers in different parts of the cabin. An exception is made only for children who must be with their parents. But even a 2+2 family will be divided by the system into 3+1, and seated far from each other. You can change the place only for a fee of 300 rubles.
You can not change places
It is impossible to change with other passengers in the cabin in order to sit in flight next to loved ones. What can you do, this is commerce, so that people pay for the choice of places. If you change, you risk running into a conflict with the flight attendants and the police on arrival for violating the rules of the airline, creating a threat to the flight. The risk is real, we ourselves have observed such situations on Victory flights more than once.
The boarding time is very short, usually no more than 10 minutes
Boarding passengers in the cabin is announced implicitly, can sometimes even change the time a few minutes earlier. If you do not have time to close the landing even for a few seconds, then you will not get on board. Therefore, during the landing period, it is best to wait near the landing exit, and not go far.
Paid check-in at foreign airports was canceled, now everything is free
In 2018, A/C introduced a fee of 25 euros for check-in at foreign airports (except online check-in). Since November 2019, it has again become free, charging was canceled by the court.
A call to the support service is paid
If you need to urgently resolve the issue, you will have to pay in addition to the communication costs of your operator from 60 to 70 rubles (including VAT) for the operation of the airline's call center. And do not think that you will solve the problem in a couple of minutes, you will only spend 10 minutes waiting on the line. Therefore, urgent problems are best solved by contacting the airline representative at the airport, and not urgent ones via email:
- customer service contact center: feedback@pobeda.aero
- cancellation of seats for subsequent forced return: vozvrat@pobeda.aero
- receipt of fiscal cash checks: feedback.fisc@pobeda.aero.
Promo codes for victory tickets are not sold
No promo codes for discounts for the purchase of tickets from Victory can not be bought. All this is a deception, which scammers use in social networks and instant messengers, especially in Telegram.
When buying tickets online it is better to take a screenshot from the screen
Quite from the category of myths, but in some reviews there is information that when buying on the airline's website there were problems up to the fact that after the purchase the ticket was issued in the other direction, on other dates, the passenger's name and surname were mixed up in places, etc.