Should I get another ticket for free if my flight is delayed during a transfer in Shanghai?

Yes, if you have a single ticket with one airline, then if your flight is delayed in Shanghai, they are obliged to rebook you on the next flight to your destination for free. This rule applies to all airlines, and you do not incur any additional costs. The airline itself is responsible for the connection and, if you miss it due to a delay on the first flight, will rebook you on the next available flight.

Immediately after getting off the plane at Pudong Airport (PVG), you will likely be met by airline staff with signs. They will distribute passengers to new connections, issue new boarding passes, and escort you to the correct gates. If no one is there to meet you, simply follow the Transfer signs to your airline's transfer desk. There, they will issue you a new boarding pass, and your luggage will be rebooked automatically — you do not need to collect and recheck it yourself.

If you have a single ticket but the delay is very long (for example, the next flight is only the next day), then the airline is also obliged to provide you with free hotel accommodation and meals. This is standard practice for all carriers during long delays caused by them.

We advise you to check the Shanghai airport schedule before your trip and understand what alternative flights are available in your direction after your flight — this way you will be mentally prepared for possible waiting times. More useful information about transfers in Shanghai, including nuances with luggage, visas, and going into the city, can be found in our detailed guide: Transfer at Shanghai Pudong (PVG) 2026: visa, going into the city, what to do and where to go.

Follow the link, here are all the answers to your questions - https://t.me/nashaplaneta_chat