What to do if ETA confirmation has not arrived?

If the ETA confirmation has not arrived within a few days, first check the 'Spam' folder in your email. If the email is not there, contact the Department of Immigration of Sri Lanka through the 'Contact us' form on the website eta.gov.lk or call the consular section of the embassy. Due to technical failures on the website, delays or double charges may occur (if ETA processing is paid for you), so carefully monitor your card statements. As a last resort, you can obtain a visa on arrival, but it will be more expensive.

You can learn more about this topic in our honest and reliable guide here - https://nashaplaneta.net/asia/srilanka/visa-sri-lanka

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